By accessing this website, submitting an inquiry, or placing an order, you agree to the following Terms of Service.
Many of our automotive steering wheel products are customized or made to order.
Customization may include materials, leather, carbon fiber finishes, stitching, center stripes, steering wheel shapes, paddle shifters, LED functions, and other available options.
Customers should carefully confirm all customization details before production begins. Changes or cancellations may be limited once customized production has started.
Customers must provide accurate vehicle information, including model, year, trim, market specification, and clear photos of the original steering wheel where requested.
We may review this information before production to help confirm compatibility.
Fitment issues caused solely by inaccurate or incomplete information supplied by the customer are not considered manufacturing defects.
Orders are processed after payment and required product or customization information have been confirmed.
We reserve the right to review or cancel an order where reasonably necessary due to payment issues, obvious pricing errors, compatibility concerns, product availability, suspected fraud, or shipping restrictions.
If an order cannot be fulfilled, we will provide an appropriate solution or refund.
Estimated production and delivery times are provided for reference and may vary due to customization, carrier operations, customs clearance, weather, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
Unless otherwise stated, import duties, taxes, customs fees, and related charges may be the responsibility of the recipient.
Please contact us as soon as possible if you wish to change or cancel an order.
Because customized products are made according to individual specifications, cancellations or change-of-mind returns may be limited once production has started.
Products confirmed to be defective, damaged, incorrectly supplied, or materially different from the confirmed order will be handled in accordance with our refund policy and applicable consumer rights.
Approved refunds will normally be issued to the original payment method.
Eligible products are covered by a 3-Year Warranty where stated.
The warranty generally covers eligible manufacturing or material defects under normal intended use.
Warranty coverage does not normally include damage caused by:
Improper installationAccidents or collisionsMisuse or abuseUnauthorized modificationNormal wear and tearIncorrect vehicle information supplied by the customer
Applicable statutory consumer rights remain unaffected.
Professional installation by a qualified automotive technician is recommended.
All steering wheel controls, electrical connections, transferred components, and relevant vehicle systems should be properly installed and checked before use.
We are not responsible for damage caused solely by improper installation, misuse, unauthorized modification, or incorrect customer-provided information, except where liability cannot legally be excluded.
Original website content, including text, product images, graphics, designs, and other proprietary materials, may not be copied, reproduced, distributed, or commercially used without authorization.
Vehicle manufacturer names and model names are used solely to describe product compatibility and fitment.
Unless expressly stated otherwise, no affiliation with or endorsement by any vehicle manufacturer is implied.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded.
To the extent permitted by applicable law, we are not responsible for loss or damage caused solely by incorrect customer information, improper installation, misuse, unauthorized modification, or circumstances beyond our reasonable control.
We may update this Privacy Policy and Terms of Service from time to time to reflect changes in our business, products, services, website, or applicable requirements.
The latest version will be published on this website.
These Terms of Service and any separate agreements under which we provide products or services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
JIONX is an independent automotive modification brand and is not affiliated with or endorsed by any automobile manufacturer.
Our products are aftermarket products, not OEM products, designed for compatibility with specified vehicle models.All trademarks belong to their respective owners.